Shipping and Returns

Shipping Policy

We offer free UPS Ground shipping for all our products within the US. Orders shipped to the contiguous US usually take between 2-5 business days to deliver once processed. Those shipped to Alaska, Hawaii, and Puerto Rico are expected to arrive within 3-8 business days once processed.

On select products, customers may choose an expedited shipping service at an additional cost which is not subject to refund if returned. Expedited orders placed on weekends or holidays will be shipped out on the next business day. 

 

Shipping Cut Off Time

All orders placed before 3pm Monday - Friday will be shipped out same day.

All orders placed after 3pm will be shipped out the following business day.

 

International Shipping

For all orders shipping outside the United States and Puerto Rico, please contact our customer service by emailing help@billblass.com.

 

Return Policy

We offer a 30-day hassle-free return and refund policy for all of our products. If you are not totally satisfied with your purchase, we’ll get you set up with a full refund within 3-5 days of receipt depending on your bank's processing time (purchase of gift cards are non-refundable).

Please note that returns must be dropped off at a United States Post Office rather than any other shipping store.

To set up a return, log in to your account and select the Returns & Exchanges tab to the left. If you don't have an account yet, simply create one with the email address you used to place your order.

If you need assistance with making a return please visit our Contact Us page and be sure to include your name and order number so we can easily assist you.

All product returns must be shipped back in their original form of packaging and include all accessories, and must be sent within 45 days from submission to be eligible for a refund. Returns are refunded to the original payment method used during purchase. 

Bill Blass, at its discretion, reserves the right to charge a restocking and repacking fee of up to 15% if products or packaging are returned in poor condition or missing components or accessories.  In addition, Bill Blass reserves the right to not issue a refund at all if the return is missing components or accessories, or if products are damaged due to misuse or negligence.

 

 

 
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